Please do the following:
If you have further questions, please ask them on your ticket. Thanks.My board has been hacked, what do I do?
Please do the following before making any modifications to your board (this includes changing passwords, editing files, running the support toolkit, etc.):
- Save a copy of the files (simply create a local copy of the files on the server).
- Save a copy of the database.
- Save the server access and FTP logs for the time of the hack (they may be available in the 'logs' directory on the server, in your host's control panel or only by request directly from your host).
- File a report in the Incident Tracker. Attach the items from steps 1-3 when you file the report or upload them to a secure location for the incident investigation team to download. Please do not start a new topic in the support forum, the proper place for incident reports is the tracker.
Statistics: Posted by Noxwizard — Thu Apr 18, 2024 1:22 am